connections problems

I'm going to take a minute and bash Verizon. Everyone I know that uses Verizon has been having connections issues lately. What's with that? Last night I was in the middle of the "I need thee" post and my connection died. I played with it last night for about a half hour and finally gave up. This morning I got up and played around with it for an hour before finally giving in and calling Verizon. I went throught the automated help thing and it ran a check on my line. AS SOON AS it started to run the line test, the modem lights went green. I just hung up. Ergh! At least it's back up and running now.